3.3 Other International Destinations

• Delivery times: 7-20 business days (dependent on customs processing)
• Shipping costs: Calculated at checkout based on weight and destination
• *Processing time: Time required to prepare your order for shipment after payment confirmation

3.4 Delivery Date Accuracy

Estimated dates are not guaranteed due to carrier delays, customs inspections, or public holidays. We are not liable for shipping delays beyond our control.

4. Shipping Costs & Fees

4.1 Base Shipping Fees

• Free standard shipping applies to:

• US orders over $300
• EU orders over €250
• Other international orders over $300 (USD equivalent)
  • Expedited shipping fees are non-refundable unless the order is canceled before processing.

4.2 Customs Duties & Taxes

• Import duties, VAT, and local taxesare the recipient’s responsibility and due at delivery.
• We provide a commercial invoice with the declared value (product price only, excluding shipping fees).
• For EU orders, VAT may be included in the product price if shipped from an EU warehouse (noted on product pages).

4.3 Address Correction Fees

• A $10/€10 fee applies to address changes requested after order processing begins (subject to carrier approval).

5. Shipping Process & Tracking

5.1 Order Fulfillment

• Items are packed in eco-friendly materials; fragile items include additional protective packaging.
• Split shipments: If your order contains pre-order/in-stock items, we will ship in-stock items first unless otherwise requested.

5.2 Tracking Your Order

• Use the tracking number in your confirmation email to monitor shipment progress on the carrier’s website.
• Tracking updates may take 24-48 hours to reflect after shipment confirmation.

5.3 Address Accuracy

• Verify shipping address carefully at checkout. We are not liable for undeliverable packages due to incorrect addresses.

6. Exceptional Situations

6.1 Lost Packages

• File a claim with us within 30 daysof the estimated delivery date.
• We will investigate with the carrier and issue a refund/replacement if the package is confirmed lost.

6.2 Damaged Items

• Contact us within 7 daysof delivery with photos of damaged packaging and items.
• We will arrange a replacement or partial refund at our discretion.

6.3 Failed Delivery Attempts

• Carriers may leave a notice for redelivery or pickup at a local facility.
• Packages returned to us due to non-claim will incur a reshipping fee (50% of original shipping cost).

7. Environmental Commitment

We prioritize sustainable shipping by:

• Using recyclable packaging materials
• Partnering with carbon-neutral carriers for express shipments
• Offering consolidated shipping options to reduce packaging waste

8. Policy Updates

We may update this policy to reflect changes in carrier rates, customs regulations, or service offerings. Significant changes will be announced on our website 30 days before 生效 (taking effect).

9. Contact Us

For shipping-related questions, contact our Customer Support:

• Email: shipping@yourcompany.com
• Phone: [+XX XXX XXX XXX] (24/7 for urgent inquiries)
• Live Chat: Available on our website during business hours

By placing an order, you acknowledge that you have read and agree to this Shipping Policy.

© [Year] [Your Company Name]. All rights reserved.