At half-romancediamond, we take great pride in the craftsmanship and quality of our jewelry. Each piece is carefully inspected, packaged, and delivered with the utmost attention to detail. Due to the delicate nature and hygiene considerations associated with jewelry, all sales are final and we do not accept returns or exchanges once a product has been sold.

No Return, No Exchange Policy

Please note that once a jewelry item is sold, it is non-refundable and non-exchangeable, except in the rare case of a manufacturing defect confirmed by our quality control team. This policy is in place to protect the hygiene, safety, and authenticity of our products, as well as to maintain fairness and transparency for all our customers.

We encourage all customers to:

• Carefully review the product details, including dimensions, materials, and sizing information, before placing an order.

• Contact our customer support team prior to purchase if you have any questions regarding the product.

• Double-check personalization (e.g., engraving) details, ring sizes, or special requests, as customized items cannot be returned under any circumstances.

Defective or Damaged Items

In the unlikely event that your item arrives damaged or you believe there is a manufacturing defect, you must notify us within 48 hours of delivery by emailing [your support email] with clear photos of the item and the packaging. Our quality assurance team will review the case and respond accordingly. If confirmed as a defect, we will offer repair, replacement, or store credit at our discretion.

Final Notes

By completing a purchase on our website or in-store, the customer acknowledges and agrees to this return and exchange policy. We appreciate your understanding and support as we continue to provide high-quality, handcrafted jewelry.

For any questions or concerns, feel free to reach out to our support team at privacy@yourcompany.com.